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aurora
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Posted on 12-25-08 7:44
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My friend and me rented a car and we had full coverage insurance. I was driving the car and slipped and fell into a ditch. The car is not driveable as of now. I rented the car in one state and the incident occured in different state. As I was reading my paper with enterprise, it said over there the car was supposed to be driven only in the state of which it was issued but the the sales person at enterprise did not ask me anything if I was travelling out of state or not. The car was fully insured and I was added as an additional driver in the agreement. So I was wondering if the insurance will cover everything or not. Please assist me on what I need to do.
Thanks in advance
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Dhatterika!!!
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Posted on 12-25-08 7:55
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dear Aurora If you had purchased full coverage insurance from Enterprise, then you should be covered. You walk out without paying a single penny! If however, you did not purchase full coverage from Enterprise at the time of rental but relied on the full coverage through your auto insurance, then your auto insurance will cover for the repair of the wrecked car but you may be legally liable for the loss of business while the car is in repair. Disclaimer: I am not an attorney and the above information should not be construed in any way as a legal advice. It is provided as an information based on my experience with renting from Enterprise and as a response to your post. If you run into a legal problem due to this case, you should hire an attorney duly licensed to practice law in the appropriate jurisdiction.
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aurora
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Posted on 12-26-08 10:54
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Dear Dhatterika,
I talked with enterprise this morning but they are telling me that I violated the contract by going out of state and the insurance won't cover anything. I even told them that their employee did not ask me if I was going out of state or not but they blamed me that it was my responsibility to inform them. I am so confused right now and even don't have a ride back home. I asked for another car but they are telling me it is not possible and they need to investigate about the incident before getting me another car. I asked them if I could talk to the employee who rented me the car and they replied that she was on vacation. I don't know what should i do.please help me out.
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walkahead
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Posted on 12-26-08 7:26
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when you rent a car they will ask you where you are going.. i think the enterprise won't have to charge you anything if you have taken the full coverage.. my friend also got into the car wreck not once.. not twice but three times in the single trip,, they had taken the full coverage.. they didn't paid the single penny...
so if you have the coverage it should cover.. i guess.. but i don't know what is your case man..
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balbahadur
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Posted on 12-26-08 8:29
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1. The first thing is the insurance that u purchased from enterprise should cover everything. If they are telling it won't , read terms and conditions which should be printed on the back page of the agreement paper with the enterprise. If terms and condition says u can't take the car out of state without informing them or paying extra charges then u might wanna go talk to a professional lawyer and see if there is anything u can legally force that insurance company pay for it!!
2. Eventhough if that insurance does not covers it, ur car insurance should cover it. ITS A LAW. If u get into wreck on rental car then ur regular car insurance should cover it. If u have full coverage with it, they will cover full and if u have only liability then they will cover only liablity.
3. The credit card that u used while renting that car should have auto rental policy on it. Most of the credit card has those policy. Call ur credit card and find out if that card had rental policy on it. If it has, just send the bill to them, do some paper works. They will take care of the bill. But they might have a max limit, lets say 40,000. If the damage is more than 40,000 u will have to pay the difference.
4. If those 3 ways does not work, there is one more way u can get away with that bill .Try all those tricks and update us whats going on?
Was anybody injured in that accident??
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balbahadur
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Posted on 12-26-08 8:32
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And if r injured ( it dont have to big injury can be bodyache or internal muscualr pain) then u can get some extra money out of them. Which state r u in? If u r in TX I will give u some extra info abt it....
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aurora
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Posted on 12-27-08 12:45
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I had a full coverage but they are tellling me that i violated the contract by taking the car out of state.So the insurance wont be paying for anything. I am even taking a flight back to houston now coz they are not renting me the car as I was an additional driver on the agreement and the real renter is not with me right now. I am 101% sure that the employee from enterprise did not ask me anything if I was taking the car out of state or not (I even have a friend who was with me all the time) but when i talked to enterprise they told me that i had signed the contract which states the car could be driven only in the state of texas. Its very rare that anybody would read the contract before signing it and they said that since i had signed the contract i was liable for everything. The car was rented in the state of texas only and the car was crashed in Iowa. What should i do?
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Nepali vai
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Posted on 12-27-08 1:00
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I watched a movie called 'big brother' . One guy rented a car and drove crossed the state. Everything was just fine until he found out that he had been charged double the amount of his original bill because he drove outside the designated state. He protested and file a law suit and lost because the rental company never informed him and he never knew. All just for a few extra bucks. Hope this helps.
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